An IT staff at a fraction of the cost. Leverage years of experience in building and managing networks without the costs associated with hiring a certified, in-house, IT staff.

CPU, RAM, Gigabyte, Megabyte, CD-RW, DVD-RW, Cat-5, POP, SMTP, Wireless Security, Firewalls, …

Do you hear these words in your office and wonder what they mean?  Do vendors give you lists of specifications for software and you have no idea if you can comply?  Do employees complain because their PC is slow, email doesn’t work or the network is down?  Do you have an employee who is constantly interrupted and can not get their job done because they have been labeled the office “computer guy”? If so, The Pinnex Group can help.

Pinnex can provide your business with the Information Technology and Network expertise your company needs to stay competitive at a fraction of the cost you would incur by employing a full time IT person.  Pinnex will work with your company to ensure you have what you need, when you need it, without paying for bells and whistles you do not need and will never use.  With experience managing systems for Fortune 500 companies and Financial Institutions, our staff has the know how to help keep your business running smoothly.

Our services include:

Network Evaluations – We can survey your entire IT infrastructure and let you know where your weak points are, from security to outdated equipment and bottlenecks.

Purchasing – Planning on implementing a new software suite?  Can your current infrastructure support your new software investment?  We can help you determine the requirements you need to meet and help you with purchasing exactly what you need, not what some salesman wants to sell you.

Network Management – New problems arise in the computer industry every day, and your IT infrastructure is just like your car.  Your network must be secure in order to protect your customers, employees and reputation.  It needs regular maintenance to run at peak performance.  We can design an affordable plan to ensure your network remains secure and regularly maintenance your servers and computers to make sure your ROI on your infrastructure is achieved.

Realtime Support – Since we are familiar with your network, we can help solve problems anytime the need arises.  Using new technology, we can solve your problem in minutes, instead of waiting days for a technician to come on site.  If the problem can not be fixed remotely, you can count on us to be on site to fix your problem ASAP.  Pinnex can provide real time support for your entire network infrastructure, including personal computers, servers, network equipment, internet connection, and any items not covered by current software license agreements with technology providers.  Additionally, we can work with your existing software providers to ensure you are getting the full use of all software investments.

Training – Pinnex will work with you and your staff to identify areas that need improvement related to the technology infrastructure.  We can create training programs that foster a better understanding of the technology available to end-users to increase productivity and return on existing investment.  Pinnex can also include training that will assist in satisfying Privacy, Information Security and GLBA guidelines.Expansion – Pinnex will work with your staff to create a master plan to gradually implement additional technology to assist in the further strengthening of the technology infrastructure. We can implement technology that will provide a more productive work environment, including controlled access network with data backups, secure communication between offices, implementation of existing technology company wide to provide better service to customers, maintain compliance with all technology and security related directives issued by governing bodies and audits, and work with staff to plan for future changes in technology and systems, ensuring a smooth transition in all aspects of the technology environment.

Growth – As your company expands, we can help.  Our employees have experience with moving and opening new office locations.  We will work side by side to assist you with purchasing hardware, software, security systems, phone systems, and network communications, ensuring that you receive the most for your budgeted dollar.

The Pinnex Group will work with you to design a customized services schedule to meet your needs and your budget, no matter the size of your company.